Technical Support Fundamentals
https://www.coursera.org/learn/technical-support-fundamentals
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Categoria: Information Technology
Subcategoria: Support and Operations
Tipo de Curso: Course
Habilidades: Binary Code,Customer Support,Linux,Troubleshooting,
Idioma: English
Subtitulos: Arabic, French, Portuguese (European), Italian, Portuguese (Brazilian), Vietnamese, German, Russian, English, Spanish
Rating: 4.8stars
Vistas: 136.391
Sitio Web: Coursera
Duracion: Approx. 21 hours to complete
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